“There can be little argument that readying to sell your home can be a stressful experience for even the most experienced sellers. As first home sellers, we were very much inexperienced in marketing strategies, listing and sales process as well as the state of the local market.
Being aware of the nature of the industry, we were highly cautious about which agents and firms that we approached and eventually selected.
Like any diligent vendor, we canvassed the local firms. Although we came to know Jena initially through a reputable firm, our understanding about the importance of the actual agent rather than the firm became clear and as such would have no hesitation in trusting an agent, independently of the traditional firms. In short, I believe her approach and philosophies will be the preferred method of engaging an agent in the not too distant future as traditional firms struggle to justify the overheads of shopfronts as the industry shifts more and more to internet based methods.
Jena is nothing short of an exceptional example of what you could wish for in an agent trusted to sell your home. She definitely goes above and beyond to arrange and coordinate every aspect of the listing, open house and negotiation phase often outside of hours. This included liaising with our solicitor whilst I was interstate. We trusted her absolutely with access to the property at her discretion. She was always responsible with our expectations, honest with her opinions and advice which we respected, and ethical with both the vendor and purchaser. This put everyone at ease and facilitated an exceptional outcome.
She exceeded our price expectation by securing strong interest and secured a sale in less than a month whilst other properties languished.
Our sensational property needed a sensational agent. Jena delivered!
I do not give recommendations lightly however I regard Jena as both a pioneer in the future of property listing agency as well as an exceptional example of what every seller seeks but rarely finds. – Mr A Nelmes, ARNCLIFFE NSW 2205”