Dear Jena and Jim,
Just writing to thank you for your hard work in renting out my property. Your excellent service, frequent communication, professionalism and dependability, made the process so much easier. From the time of our first meeting, you were honest and direct and it was obvious that you knew the current rental market well. You contacted me regularly and kept me informed and ensured I found a suitable tenant, even though it meant more effort on your end showing prospective tenants through. You went above and beyond, even making yourself available outside of business hours.
Your experience, and professionalism is very much appreciated, and it is without hesitation I would seek you out for any future real estate needs.
The Oxford English Dictionary defines the word prestige as 『denoting something that arouses widespread respect or admiration’. Prestige Property did more that arouse our respect and admiration: they earned our ever-grateful thanks for doing a magnificent job in selling our house.
Properties are as individual as people and in matching the characteristics of our house to those of potential buyers, Prestige not only achieved a great selling price for us but also ensured that buyers would be well motivated. The house was sold at auction and Jena and Jim worked hard to cultivate bidders from the moment we listed the property right up to the day the hammer fell.
Also, Jim and Jena have perfect local knowledge; they live and work in Arncliffe and expertly focus on promoting the benefits of property ownership in Arncliffe and neighbouring suburbs.
We have bought and sold many properties during our life and Jena and Jim at Prestige are the most professional and effective realty team we’ve met: we recommend them wholeheartedly.
Dr Stephen & Mrs Suzanne Fox
I’d just like to thank you for the outstandingly professional service you provided me with when looking for a rental property recently. In all the years I’ve been dealing with real estate agents I’ve never met one providing such an impressive service as yours. You were straight down the line, but also prepared to put in the extra effort to ensure everyone was happy and fairly treated. I really appreciated it at a time of great stress in my and my young family’s life. I wouldn’t hesitate to recommend your agency to anyone, be they vendour, buyer, landlord or renter – having you on their side, in any capacity, is bound to be a bonus for them.
I wish you and your agency all the success in the future and I look forward to having dealings with you again soon.
I’m more than happy for you to use this as a testimonial, so other people can benefit from my exceptional experience with your agency.
“To whom it may concern.
We would highly recommend Jena and Jim Chahine (Prestige Property Group Realty) to you if you are thinking of selling your property and are looking for trustworthy people with good judgement and ethical standards.
They have very recently handled the sale of our beloved 2 bedroom investment semi (which was hard to part with) and made it a stress free transaction with continual feedback to us.
They discussed all stages of the marketing campaign with us. Their presentation on line was very good and included a virtual tour that was excellent and generated the interest of the eventual purchasers.
After the open house, they identified several groups showing an interest and focussed on the most interested couple without overstating hopes of a sale to us. This couple did feel a bond with the property and committed within a week of viewing it in person.
I am sure you will be very satisfied with the high standard of service and feel that you are being listened to and kept informed of all developments in the marketing and progress of the sale of your property.
Please feel free to phone me if you wish (phone number on request).”
“There can be little argument that readying to sell your home can be a stressful experience for even the most experienced sellers. As first home sellers, we were very much inexperienced in marketing strategies, listing and sales process as well as the state of the local market.
Being aware of the nature of the industry, we were highly cautious about which agents and firms that we approached and eventually selected.
Like any diligent vendor, we canvassed the local firms. Although we came to know Jena initially through a reputable firm, our understanding about the importance of the actual agent rather than the firm became clear and as such would have no hesitation in trusting an agent, independently of the traditional firms. In short, I believe her approach and philosophies will be the preferred method of engaging an agent in the not too distant future as traditional firms struggle to justify the overheads of shopfronts as the industry shifts more and more to internet based methods.
Jena is nothing short of an exceptional example of what you could wish for in an agent trusted to sell your home. She definitely goes above and beyond to arrange and coordinate every aspect of the listing, open house and negotiation phase often outside of hours. This included liaising with our solicitor whilst I was interstate. We trusted her absolutely with access to the property at her discretion. She was always responsible with our expectations, honest with her opinions and advice which we respected, and ethical with both the vendor and purchaser. This put everyone at ease and facilitated an exceptional outcome.
She exceeded our price expectation by securing strong interest and secured a sale in less than a month whilst other properties languished.
Our sensational property needed a sensational agent. Jena delivered!
I do not give recommendations lightly however I regard Jena as both a pioneer in the future of property listing agency as well as an exceptional example of what every seller seeks but rarely finds. – Mr A Nelmes, ARNCLIFFE NSW 2205”